Start Default global address list not updating

Default global address list not updating

Most likely, this problem is not related to licensing.

I have found that we are short on our Exchange Client Access Licenses. I've never seen this before from a licensing shortage. We have a Dell server running Windows Server 2003 and Exchange Server 2003 with a single domain and only one Exchange server.

For more detailed instructions check out my previous post.

Paul is a Microsoft MVP for Office Servers and Services.

But what if, like me, you need to have it update right away due to something like a Black Berry server?

Through trial and error, I’ve found out WHY the user is not put into the Global Address List right away and how you can force it there.

So, you added Joe Smith to the company and you’ve right-click updated the “All Users” address list so he can be included in distribution lists and so that he receives emails on dynamic distribution lists. But wait, Joe is not appearing inside the GAL/OAB you just updated! If you’re using the web distribution of the offline address book, the Exchange Client Access Server waits for a ‘polling time’ to arrive before it updates…just like any standard DFS (distributed file system) in Active Directory.

Then you right clicked the OAB and selected ‘Update’. The default time is 480 minutes and of course, we don’t want to wait that long.

Then check the mailbox Exists (See Check for existence of mailbox sections below).1. The Mailbox SHOULD be in the right hand window (Providing you are in the correct administrative group, on the correct server, and in the correct mailbox store! Remember with Exchange 2007 / 2010 you create the mailbox with the Exchange system Manager anyway! On the Exchange Server, Start Ensure “Hide From Exchange Address Lists” is NOT ticked.